Delivery Policy

Last updated: February 2026

Thank you for shopping with BanaRoots Food Products. We are committed to delivering fresh and high-quality products across India.

1. Delivery Coverage

We currently deliver across India through trusted courier and logistics partners.

Orders placed through marketplaces such as Amazon, Meesho or Flipkart will be delivered according to the respective platform’s shipping policies and timelines.

2. Order Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• During peak seasons or high demand periods, processing time may be slightly extended.

3. Estimated Delivery Time

Delivery timelines vary based on location:

• Metro Cities: 2-5 business days

• Other Cities/Towns: 3-7 business days

• Remote Areas: 5-10 business days

These are estimated timelines and may vary depending on courier service availability and external conditions.

4. Delivery Delays

While we aim to deliver within the estimated time, delays may occur due to:

• Courier service issues

• Weather conditions

• Natural disasters

• Government restrictions

• Incorrect address provided by the customer

Important:
For orders placed through Amazon or Flipkart, delivery timelines and delays are handled by the respective platform.
BanaRoots Food Products is not responsible for delays caused by Amazon, Flipkart, or their logistics partners.

5. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment confirmation.

Free shipping offers, if any, will be clearly mentioned during promotional periods.

6. Incorrect Address or Failed Delivery

If delivery fails due to:

• Incorrect or incomplete address

• Customer unavailability

• Incorrect contact details

Re-delivery charges may apply.

7. Damaged Package During Transit

If you receive a damaged package:

• Take clear photos immediately.

• Contact us within 24 hours of delivery.

• Do not consume the product before reporting the issue.

We will review and assist accordingly.

Contact Details

Business Name: BanaRoots Food Products
📧 banarootsfoods@gmail.com
📧 hello@banaroots.com
📞 +91 8590093480
🏷️ FSSAI Number: 21325259000383